Effective date: 10/16/2025
At Simply Elegant Boutique & Home (“we,” “us,” “our”), we respect your privacy. This policy explains what we collect, how we use it, and the choices you have.
Information We Collect
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Contact details: name, email, phone, billing/shipping address.
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Order details: items purchased, payment method (processed securely by our payment providers), transaction totals.
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Account & preferences: wish lists, saved items, size/fabric preferences.
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Communications: emails, messages, and customer service inquiries.
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Website usage: pages viewed, time on site, clicks, and device/browser info collected via cookies and similar technologies.
How We Use Your Information
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Order processing & fulfillment (including shipping updates and returns).
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Customer support and responding to inquiries.
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Account management and improving your shopping experience.
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Personalized marketing (only if you opt in), including new arrivals, events, and promotions.
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Site performance, analytics, and fraud prevention.
Email List & SMS (If Enabled)
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If you join our email list, we’ll send updates about sales, new merchandise, and events.
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You can unsubscribe anytime via the link in our emails or by contacting us at [email protected].
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If we offer SMS, you can opt out by replying STOP.
Cookies & Similar Technologies
We use cookies to keep your cart, remember preferences, and measure site performance. You can control cookies in your browser, but some features may not work without them.
How We Share Information
We do not sell your personal information. We share it only with trusted service providers who help us run our business, such as:
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Payment processors (for secure checkout),
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Shipping carriers and logistics partners,
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Email/marketing platforms and analytics tools,
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Website hosting/IT providers.
These partners are allowed to use your data only to provide services to us.
Data Security
We use commercially reasonable safeguards (including encrypted transmission during checkout through SSL/TLS) to protect your information. No system is 100% secure, but we work to keep your data safe.
Data Retention
We keep your information for as long as needed to provide services, comply with legal obligations, resolve disputes, and maintain business records.
Your Choices
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Update or delete account info: contact us and we’ll help.
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Unsubscribe from marketing: use the link in any email or contact us.
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Cookie settings: manage via your browser preferences.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes to This Policy
We may update this policy from time to time. We’ll post the revised version with an updated effective date.
Contact Us
Simply Elegant Boutique & Home
130 South Main Street, PO Box 200, Galena, IL 61036
Phone: 815-777-3720
Email: [email protected]